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Blaze not receiving notifications (Samsung 7 Edge)

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‎03-28-2017 23:38 - last edited on ‎03-29-2017 05:00 by Moderator Alum

‎03-28-2017 23:38 - last edited on ‎03-29-2017 05:00 by Moderator Alum

When i first got my blaze i had a Samsung Note 5 and received notifications from the phone onto my watch.

I have upgraded to a Samsung 7 edge and can't seem to get notifications to work. 

I did muck around and paired Blaze Classic which enabled music control but even with that off i can't get notifications to work.

my phone has pairing to both Blaze and Blaze(classic) and my watch has Classic off. 

watch version is 17.8.3018

suggestions?

 

Moderator edit: Subject for clarity

 

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2 REPLIES 2

‎03-29-2017 04:59

‎03-29-2017 04:59

It's great to see you around @OttoVonT. Keep in mind that in order to have all the Blaze features, your phone needs to be compatible, Samsung 7 Edge is not a compatible phone. You can try to follow @MarreFitbit's instructions in the My tracker isn't receiving notifications (Android Fitbit app) post, but I don't guarantee it will work 100%. Also, take a look at our list of compatible mobile devices.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎04-01-2017 18:45

In response to AlejandraFitbit

‎04-01-2017 18:45

hi there

well, music control was working and notifications weren't working with the s7 edge so compatible or not, i was able to change music tracks from the watch.

I have deleted the pairing to the Blaze Classic from my phone and the notifications are back!

I am happy with that for now

 

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