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Blaze not receiving notifications

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‎07-04-2018 19:13 - last edited on ‎07-06-2018 06:10 by Moderator Alum

‎07-04-2018 19:13 - last edited on ‎07-06-2018 06:10 by Moderator Alum

My Blaze stopped receiving call and text notifications and I'm really getting tired of starting over. If this issue can't be corrected I will have no choice but to try another product. Other than this I have no problem. Can someone help with this issue?

 

 

Moderator edit: subject for clarity

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‎07-06-2018 06:12

‎07-06-2018 06:12

A warm welcome to the Community @Wmsly.

 

I just wanted to let you know that I have moved your post from the Android app board to the Blaze board, since I think that here you will be able to see more related topics about this tracker.

 

Also, I am sorry to hear that your Blaze isn't receiving notifications and recommend taking a look at the help article My Fitbit device isn't receiving notifications from my phone and follow the instructions provide there. You can also check if your phone is a compatible mobile device.

 

Let me know how it goes. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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