Blaze not receiving text call and calendar alerts

[OceanDeepFl]

My fiance and I both have the blaze. We both used to get alerts on them when our phones wpuld receive calls texts or calendar alerts. She still does but after update I no longer do Now no matter what ive tried to correct problem

Phone and blaze are paired.

[FerdinandFitbit · Accepted solution]

Hi there @OceanDeepFl. Good to see you in the Community! 🙂

I'm sorry you're no longer receiving notifications after the update. I would recommend restarting your tracker by pressing the left and lower right buttons for 10-15 seconds and also go to your app, disable the notifications, sync your tracker and enable them again and get your tracker to sync one more time. Then see if notifications come through.

If that doesn't work, you can also set up your tracker as a new device by going to the Account section. Tap on your tracker and scroll down until you see the "Remove" option and then back on the Account section tap on "Set up a new device" and complete the process. After you've done that, enable the notifications a gain and see if this fixes the problem.

Let me know how it goes!

[Dewittmk]

Thanks, this fixed it immediately!

[AngelaMa]

Hello @Dewittmk welcome to the Fitbit Community! I'm glad to hear the troubleshoot advised by @FerdinandFitbit on the post above helped you get notifications on your phone. 

Hope to see you around more often! 

[FerdinandFitbit]

Yaaaaay! I'm happy to hear that it worked for you @Dewittmk. 

Let me know if you need more help in the future! 😄