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Blaze not receiving text messages from my note 8

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‎07-13-2019 20:07

‎07-13-2019 20:07

I'm not receiving text messages from my note 8 to my blaze after the last update. It was just saying view messages  after the update now it's not even telling me that. Can Fitbit please fix this? I don't want to have to always pull my phone out to see my text messages that can become irritating. Fitbit please fix ASAP!!!!!

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5 REPLIES 5

‎07-20-2019 12:40

‎07-20-2019 12:40

I'm having the  same  issue.  It's been happening, off and on when there's an update to either, ever since I got the Blaze and Note 8 a few years ago. Usually I just have to reset and it works,  nothing is working this time.  Very frustrating and annoying. Please fix. 

Best Answer

‎08-02-2019 06:51

In response to EMH19

‎08-02-2019 06:51

Same issue here, very frustrated. I have tried to troubleshoot this issue with no luck. Customer service was no help at all. I get calendar notifications, phone calls but no sms messages!

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‎08-02-2019 09:38

‎08-02-2019 09:38

My Blaze also stopped receiving text messages, even though I do get my calendar updates and phone calls.  I have reset my Blaze, checked all of my settings in my Moto phone and restarted it several times.  I have done everything I know and it is so frustrating!  The text alerts are one of the main reasons that I like my FitBit!

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‎08-02-2019 12:07

In response to Mikatucker

‎08-02-2019 12:07

Same here, please fix!

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0 Votes

‎09-14-2019 17:24

In response to EMH19

‎09-14-2019 17:24

I'm not sure if it's a coincidence or if there was an update,  but I was researching why text messages weren't sending on my phone and it said to clear cache, clear data, and that I may have too many messages. I went through and deleted a lot of old messages and low abs behold I was able to send messages again AND started being able to see the actual messages on my blaze. Worth a shot to try for others having issues. 

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