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Blaze not receiving text notifications

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I have an iPhone 7 plus (iOS 11.2.6) and I'm not receiving text notifications on my Blaze, calls and calendar notifications come through but not text messages. Can anyone help? Anyone having the same issue?

 

 

Moderator edit: subject for clarity

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A warm welcome to the Community @cflores.

 

Regarding the text notifications issue you are experiencing, I recommend taking a look at the How do I get notifications from my phone on my Fitbit device? article. Also, verify that your notifications settings are correctly configured on your iPhone for the following apps:

 

  1. The Fitbit App
  2. Phone
  3. Messages (text)
  4. Calendar 
  5. 3rd Party Apps

 

If this issue persists, provide me with a screenshot of the notifications settings for the messages app by following the instructions provided in this post.

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Hi Alejandra,

 

Yes, I've done all the steps, rebooted etc.  Attaching screen captures of my iPhone settings and Fitbit Notification settings.

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Image-1.jpgIMG_2054.PNG

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Thank you for the quick response, anyway you can help is appreciated.

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Thanks for the update and for the attachment @cflores. Since the steps provided didn't work, I recommend keeping an eye on your inbox for further assistance.

 

See you around. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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