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Blaze not recording sleep accurately

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‎12-14-2018 12:53 - last edited on ‎12-16-2018 09:41 by Moderator Alum

‎12-14-2018 12:53 - last edited on ‎12-16-2018 09:41 by Moderator Alum

My Blaze hasn't been reporting my sleep time. What is wrong with it ?

 

Moderator edit: Updated title for clarity

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‎12-16-2018 09:40 - last edited on ‎06-09-2023 10:33 by Fitbit Moderator

‎12-16-2018 09:40 - last edited on ‎06-09-2023 10:33 by Fitbit Moderator

Hi there @TWEETY813, welcome to the Fitbit Community Forums! 🙂

I'm very sorry to hear that your Blaze has not been recording your sleep time. I'd like to help you out with this.

Now, I'd like to know... is your Blaze not reporting your Sleep Stages and is only reporting your simplified sleep patterns or it will not record your sleep at all? If you could please provide as much detail as possible of what is going on, I will appreciate that a lot and will be happy to help you out!

Ferdin | Community Moderator, Fitbit

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‎12-17-2018 16:34

In response to FerdinandFitbit

‎12-17-2018 16:34

It wasn't reporting any of my sleep. I shut it off and now it's working .
Thanks for your time.

Nancy Gordon
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‎12-18-2018 14:44

In response to TWEETY813

‎12-18-2018 14:44

I'm happy to hear that restarting your tracker helped @TWEETY813 and thanks a lot for getting back and letting me know! 😄

 

If you need help with anything else, I'm always around!

Ferdin | Community Moderator, Fitbit

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