help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze not registering heart rate

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-10-2019 12:22 - last edited on ‎01-11-2019 07:12 by Moderator Alum

‎01-10-2019 12:22 - last edited on ‎01-11-2019 07:12 by Moderator Alum

Hi,

 

Over this week my Blaze heart rate sensor hasn’t been picking up my heart rate or tracking my exercise properly! I’ve tried resetting and turning heart rate on/off/auto on the app but no luck. Anyone got any other ideas?

 

 

Moderator edit: content

Best Answer
0 Votes
1 REPLY 1

‎01-11-2019 07:14 - last edited on ‎06-09-2025 07:08 by Fitbit Moderator

‎01-11-2019 07:14 - last edited on ‎06-09-2025 07:08 by Fitbit Moderator

A warm welcome to the Community @MarcusL.

Thanks for troubleshooting this heart rate issue by yourself. I recommend taking a look at this post and follow the instructions provide there.

I hope this helps, let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer