help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze not registering steps on the elliptical

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-23-2018 13:50 - last edited on ‎03-26-2018 08:16 by Moderator Alum

‎03-23-2018 13:50 - last edited on ‎03-26-2018 08:16 by Moderator Alum

I have been walking on the elliptical & dang it, it's not tracking my steps! I have lost at least 900 steps! & yes, I have turned off & on! This is my first electronic! Smiley Mad

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
2 REPLIES 2

‎03-23-2018 21:36

‎03-23-2018 21:36

If you are holding on to the bars it will not count accurately. Also you not covering an exact distance because you are not moving forward.

 

Also See this thread by @MrMarv
It explains it very well

https://community.fitbit.com/t5/Alta-HR/Step-calculation/m-p/2586363/highlight/true#M22198

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎03-26-2018 08:19

‎03-26-2018 08:19

Welcome to the Community @Rezdweller and @WendyB thanks for stopping by.

 

I appreciate the efforts in trying to fix this. In my opinion, I don't have anything else to add to our friend's post since she's right, you can take a look at the link she provided. As mentioned, since you are not actually walking you won't receive steps and if you are holding the elliptical bar, your Blaze won't be able to recognized that as steps.

 

If you need anything else, do not hesitate to post it. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes