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Blaze not reminding to move or showing me steps I taken toward 250 goal

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‎02-11-2017 19:18 - edited ‎02-11-2017 19:43

‎02-11-2017 19:18 - edited ‎02-11-2017 19:43

I'm totally frustrated!!!! I continue to experience difficulties with my blaze.  I am once again not receiving the reminder to move and get my 250 steps every hour.  I recently was mailed a replacement because of this issue.  My blaze reminder had been working up until yesterday but again it's beginning to act up!  I'm not sure what else can be done.  If anyone can please assist I would greatly appreciate it!

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‎02-13-2017 04:06

‎02-13-2017 04:06

It's great to see you around @SunsetRunner. In this case, I recommend restarting your Blaze and after this process, please check if your tracker is updated by following the instructions provided in the How do I update my tracker's firmware? post.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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