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Blaze not responding on charger

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‎07-19-2017 10:25 - last edited on ‎07-20-2017 05:25 by Moderator Alum

‎07-19-2017 10:25 - last edited on ‎07-20-2017 05:25 by Moderator Alum

My Fitbit Blaze has been dead for 2 months now due to packing, moving, and just now finally finishing unpacking. I've let it charge for 4 hours now but it is still dead and will not turn on. What can I do?

 

Moderator edit: Subject for clarity

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‎07-19-2017 10:47

‎07-19-2017 10:47

@Carmen2331, are you using a wall charger?

I've noticed tgst if my tracker has been dead for a couple of days it might take 6-8 hours. One tracker was lost for a month and it took almost a day on the wall charger before it would turn on.

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‎07-20-2017 05:27

‎07-20-2017 05:27

Welcome to the Forums @Carmen2331 and @Rich_Laue thanks for stopping by.

 

Have you tried to restart your tracker? If you haven't, I recommend following the restart procedure and take a look at this post. After this, test your Blaze.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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