Blaze not showing correct time after traveling

[mmmontano]

Time will not resync when returning from different time zone. All other data is in sync with phone, just not the time.

Moderator edit: updated subject for clarity

[MarreFitbit]

Hi there @mmmontano, it's nice to see you around here. I'm sorry for the late response.

If your tracker is showing the incorrect time, I recommend changing your timezone, sync your tracker, put the correct time and sync again. To change this, follow the instructions provide in the help article How do I change the time on my Fitbit device?

While reading your post I was wondering if the mobile device you're syncing with is included in our list of supported devices? You can see the list at: Which phones and tablets can I use with my Fitbit watch or tracker?

Please keep in mind that when a device is not supported we cannot guarantee its functionality with the Fitbit app. It might work at a certain time and then it can stop working out of nowhere after an update. This is because the app is not optimized to that device and any change could impact the performance. For syncing difficulties, see: Why won't my Fitbit device sync?

When traveling, keep in mind the following information:

• Most trackers store up to 7 days of detailed minute-by-minute data. If you wait longer than 7 days before syncing, you may only see the most recent week's detailed data.
• Summary data (calories, distance, steps, and floors) will be stored for 30 days. If your tracker measures heart rate, summary heart rate data will be stored as well. 

You can designate one time zone as "home base", and only sync while in that time zone (as has been mentioned, the tracker can hold a week's worth of data.) This would ensure that there are 24 hours in a day, though the times on travelling workouts will be off, but the data will be consistent.

Let me know the outcome, I'll be around and glad to further assist you.