help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze not showing heart rate in exercise screen but shows it on heart rate

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-17-2017 08:28

‎01-17-2017 08:28

I like to check my heart rate at the end of my workout by going to the screen where my exercise is recorded. It's important to me to see my average heart rate during the hour and how often I hit my peak zone etc. for some reason, my heart rate data is not showing on the exercise page, but is recorded when I look on my heart rate page for the day. Is it a flaw in the latest update? I just updated my iPhone apps yesterday. 

Best Answer
0 Votes
1 REPLY 1

‎01-18-2017 03:11

‎01-18-2017 03:11

It's great to see you around @Frenzy. It's weird to hear that you can not see your heart rate information. Can you please double check if your app is updated by following @MarreFitbit's instructions in the How do I update the Fitbit app for iOS? post? Also, you can log out and log back in to your account.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes