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Blaze not showing in app to set it up

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‎05-11-2018 16:39 - last edited on ‎05-14-2018 05:45 by Moderator Alum

‎05-11-2018 16:39 - last edited on ‎05-14-2018 05:45 by Moderator Alum

I have a Nokia Lumia 1520 and when I go to add a device it's not showing up as a device I can add only showing older models.

 

 

Moderator edit: subject for clarity

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2 REPLIES 2

‎05-13-2018 09:57

‎05-13-2018 09:57

Is the device you are trying to sync to a supported device?

 

https://www.fitbit.com/devices

Best Answer

‎05-14-2018 05:48

‎05-14-2018 05:48

A warm welcome to the Community @G.O. and @SunsetRunner thanks for stopping by.

 

I would like to know if you keep having issues adding your Blaze to your account? If you do, I recommend checking if your app is updated and make sure you are doing the following from your Fitbit app:

 

  1. From the Fitbit app dashboard, tap or click the Account icon.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer