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Blaze not swiping

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‎08-08-2017 18:39 - last edited on ‎08-09-2017 04:57 by Moderator Alum

‎08-08-2017 18:39 - last edited on ‎08-09-2017 04:57 by Moderator Alum

Unable to swipe side to side ... Any suggestions?

 

Moderator edit: Subject for clarity

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‎08-08-2017 18:53 - edited ‎08-08-2017 18:56

‎08-08-2017 18:53 - edited ‎08-08-2017 18:56

A restart usually clears it up @PattieMiller

hold in the left and bottom right buttons at the same time until your Blaze vibrates.

Push the left (home) button. Tap the screen and swipe from the right side to the left side to see "today" - did it work? everything should be OK now.

Let us know, keep moving!

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

Best Answer

‎08-09-2017 05:23

‎08-09-2017 05:23

A warm welcome to the Community @PattieMiller and @wmchapman thanks for stopping by.

 

I would like to know if the instructions provided by our friend @wmchapman worked? Did the restart procedure work or are you still having inconveniences with the swiping option?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎08-09-2017 08:30

In response to AlejandraFitbit

‎08-09-2017 08:30

One other note i have.

A thin film of water or even hand cream on the display can halt the ability to swipe the screen. Isopropyl alcohol and a tissue will help with this.

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