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Blaze not swiping

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‎12-28-2017 13:04

‎12-28-2017 13:04

Hi, I just got my furniture but it won't let me swipe in any direction. I have turned it off and on again multiple times. The swiping will work for a couple of minutes but when I leave it until the screen turns off and then try it again it stays on the clock face. Is there another way I can fix this?

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‎12-28-2017 13:39

‎12-28-2017 13:39

Welcome to the forums!

 

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

 

 

Community Council Member

Wendy | CA | Moto G6 Android

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‎12-28-2017 16:59

In response to WendyB

‎12-28-2017 16:59

I have turned it off and on at least 15 times already

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