10-31-2017
20:29
- last edited on
11-01-2017
06:26
by
AlejandraFitbit
10-31-2017
20:29
- last edited on
11-01-2017
06:26
by
AlejandraFitbit
My Blaze has issues syncing, I have gone over the troubleshooting forum it has the latest firmware. It only syncs randomly. My band is also breaking and I have had it less than a year. I have tried contacting support and had to wait 20 plus minutes and never resolved my issues. Very dissatisfied with the customer support and product.
Moderator edit: subject and format
11-01-2017 02:37
11-01-2017 02:37
Hi
Did you contact them from the official contact page?
Did you contact them by phone..?
11-01-2017 06:28
11-01-2017 06:28
A warm welcome to the Community @Amanda7777, thanks for troubleshooting this by yourself and @SunsetRunner for stopping by.
Regarding your syncing issue, I recommend taking a look at the Having trouble syncing? post and follow the instructions provided there. Now about the wristband, please keep an eye on your inbox for further assistance.
Catch you later.