Blaze not syncing automatically

[CCM_WAM]

I am really frustrated😡 My blaze is about 6 months old and used to sync. Now I have to open the app for it to sync. If I forget, it shows zero steps for my dashboard and I lose out on all the points I collect for other apps. I use it for weight watchers and it won't sync my steps unless I open the app so my fitpoints are off and it's very inefficient.

[RunningFreak]

Hi @CCM_WAM!

Go to your phone’s Bluetooth settings and make sure your Blaze is paired to your phone. Then, go to your Fitbit app and make sure you have ‘All Day’ sync turned to on. If All fails, follow the below steps to restart your tracker:

1.) Press and hold the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2.) Let go of the buttons.

If your Fitbit still does not sync with your Fitbit app automatically, I would highly suggest contacting Fitbit Support via Chat!

If any of the above helps, please “Accept abs Solution”.

[ClarDold]

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@RunningFreak wrote:

make sure you have ‘All Day’ sync turned to on.

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I don't see the "All Day Sync" option in my Fitbit App.