Blaze not syncing to either phone or laptop

[klw108]

I've followed all the advise I could find on the forums etc.  I've uninstalled fitbit reinstalled it, unpaired it then paired it, I don't understand why the laptop isn't picking anything up either.  Starting to get really fed up as I have recently started a challenge and have to provide evidence of steps/miles and I can't do that now.  All the app is doing is spinning saying sync now but nothing happens.  How can I force a sync on the laptop?

[SteveH]

The usual things to try when you get syncing issues are:

• restart phone/laptop
• restart fitbit using this procedure: https://help.fitbit.com/articles/en_US/Help_article/1186/
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: https://help.fitbit.com/articles/en_US/Help_article/1866/

[Dave1964]

Might be worth checking that the widgets are switched on. But saying that, I occasionally have to at least reboot my mobile, and watch before they will pair again