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Blaze not syncing with Lumia 640XL

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my blaze is showing that it sync with my windows 10 Lumia 640XL, but now receiving any notifications( msgs, call alert etc etc..) please help I can see beta version for windows 10 in Fitbit app.

 

thanks

vipul

 

 

Moderator edit: updated subject for clarity

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@Vi_pul Welcome to the Fitbit Community! It's great to have you here! Sorry to hear that your Blaze isn't syncing with your phone. Go to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your deviceYou can follow these additional instructions in our Help Site.

 

Let me know how it goes!

Alvaro | Community Moderator

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