Blaze not syncing with humans Go365 app

[Ritcheygirl]

My insurance, Humana, recently upgraded to a new app Go 365, my blaze says it's synced but my steps won't register. I've uninstalled and reinstalled all but still nothing. Hunmana doesn't know why either. 

[SunsetRunner]

Obviously the app upgrade broke something. Try contacting Go365 directly.

[essiew]

I called Go365  and they say to called Fitbit Blaze please help me Thanks.

[Rich_Laue]

You as a user will not have accass to the ttouble shooting. This really is somethibg that Go365 will need to discuse with fitbit