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Blaze not syncing with lg g3 after charging

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‎03-21-2017 15:52

‎03-21-2017 15:52

This is the second time I have charged my blaze and afterwards it will not sync with my lg g3. I have to delete the blaze off fitbit app and reinstall... it takes me 30 to 45 mins to get the blaze synced to my phone again. I do not know why it keeps doing this. I never had this problem with my charge. Please help!

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‎03-21-2017 17:04

‎03-21-2017 17:04

Welcome to the Community @Joannabrewer05! Thanks for letting me know that this isn't the first time that's happening. Please confirm that you have the latest Android app version which is 2.44.1. Additionally, just try this syncing procedure once and see how it continues working. 

 

Hope this helps. Let me know how it goes. 

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‎03-21-2017 20:58

In response to SilviaFitbit

‎03-21-2017 20:58

Thank you for answering my post. I finally got my blaze to connect. I tried
syncing it several times. Reset my blaze, deleted it from fit bit app. It
then wouldn't connect to my phone still, finally I turned my phone off and
then it connected with no problems. I do have the most recent update of the
Android os. I still am not sure why it does this every time I charge my
blaze.

Joanna
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