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Blaze not syncing

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‎08-06-2017 08:40 - last edited on ‎08-07-2017 05:33 by Moderator Alum

‎08-06-2017 08:40 - last edited on ‎08-07-2017 05:33 by Moderator Alum

My Blaze just won't sync with anything any more. I've tried the hard reset loads, install, uninstall apps on my phone. I'd mislaid the dongle, but found it today, but still the Blaze won't connect to the computer.

 

So it seems like the BT part has died?

 

Any ides?

Cheers

 

Moderator edit: Subject for clarity

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‎08-06-2017 14:34

‎08-06-2017 14:34

Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎08-07-2017 05:34

‎08-07-2017 05:34

It's great to see you around @gwoolie, thanks for troubleshooting this by yourself and @WendyB thanks for stopping by.

 

If your tracker is not syncing, I recommend following the instructions provided in the Having trouble syncing? post. After these steps your Blaze should work properly.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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