Blaze not syncing

[gotbooks]

So I took off my Blaze last night and left it on my desk for a little bit before I finally remembered to charge it. Charged it overnight, when I got up at six it had the wrong time on it, and said it hadn't synced since the night before around five. I've been trying to sync it all day, turned it on and off several times, turned off Bluetooth on both devices, logged in and out of my account ... I'm at my wits end, anyone else ever had this issue? I've only had it since June, and previously had no issues.

Moderator edit: Subject for clarity

[Rich_Laue]

Sorry @gotbooks lets restart the phone.

If you haven't,sle sure the app is up to date.

Restart the trscker by holding in the left and lower right buttons.

Remove the Blaze from the phones bluetooth menu, not the app.

Clear the apps cache,  not knowing the phone type i don't know if this is possible. 

You can also check the help docs.

[AlejandraFitbit]

Hey there @gotbooks, welcome to the Community, thanks for troubleshooting this by yourself and @Rich_Laue for stopping by.

If your tracker isn't syncing, I recommend taking a look at the Having trouble syncing? post. After these steps your tracker should sync properly.

Let me know the outcome.