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Blaze not syncing

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‎02-07-2018 21:35 - last edited on ‎02-08-2018 03:47 by Moderator Alum

‎02-07-2018 21:35 - last edited on ‎02-08-2018 03:47 by Moderator Alum

My Fitbit Blaze has been working perfectly since I got it, but suddenly tonight it stopped communicating with my iPhone 8. I was just able to sync it with my iPad and it was up to date. But on my iPhone it shows my steps about halfway through my treadmill session and now the phone just keeps looking for the Blaze.

 

I’ve closed the app and reopened it, turned the Bluetooth off and on, turned the phone off and on and turned the Fitbit off and on (most of these numerous times).

 

Anyone got any ideas?

 

 

Moderator edit: subject for clarity

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‎02-08-2018 03:48

‎02-08-2018 03:48

Hey @photo.pastor, it's great to see you around.

 

Thanks for troubleshooting this by yourself. If your tracker isn't syncing with your phone, I recommend taking a look at the Having trouble syncing? post and follow the instructions provided there.

 

I hope this helps, let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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