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Blaze not syncing

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My steps are entered on the Fitbit but not accessible to friends. On my account it reads I've elected to keep my info private. I did not make this choice! No steps have been registered from my tracker in 3 wks?

 

 

Moderator edit: subject for clarity

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Hey @jameelarose1950, a warm welcome to the Forums.

 

It's weird to hear that this information changed, but if you want to make some adjustments to your account, you just need to do the following from the Fitbit app:

 

  1. From the Fitbit app dashboard, tap or click the Account icon.
  2. Scroll down and tap or click Privacy.
  3. Tap or click each item to review and adjust your privacy settings.
  4. Tap or click Save.

 

Now about the syncing, take a look at the help article Why won't my Fitbit device sync? and follow the instructions provide there.

 

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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