10-15-2018 14:45
10-15-2018 14:45
Just purchased a blaze.
Had trouble syncing it with the app, but after a few uninstalls and adding the blaze a few different times the problem seemed to be resolved.
The blaze now seems to be receiving text notifications, and recording steps but everytime i go to sync it with the app, I get a message saying it will sync later, with the option to dismiss.
No matter whether i dismiss or not, it just attempts to sync and then eventually nothing changes.
Have had fitbits in past, and this is first time with this problem.
10-16-2018 08:50
10-16-2018 08:50
Hello @gibbons26.
Thanks for trying all those steps before posting and explaining the situation.
I will be moving this thread to the Blaze board as I think it is better suited for it.
I'd like to take a closer look at the message that you get. Could you take a screenshot of it and then share it in here? That would be very helpful.
In the meantime please try to follow the steps listed in this help article to make sure that everything is syncing correctly.
Look forward to your reply .