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Blaze not syncing

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‎11-22-2018 13:35 - last edited on ‎11-23-2018 03:07 by Moderator Alum

‎11-22-2018 13:35 - last edited on ‎11-23-2018 03:07 by Moderator Alum

Love my Blaze! Yesterday it missed two hours of my steps and today it hasn’t updated my hourly steps since 9:00 a.m. every hour I sync it with iPhone, I’ve restarted it and my iPhone without any results. What’s going on with the Blaze today?

 

 

Moderator edit: subject for clarity

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‎11-23-2018 03:10

‎11-23-2018 03:10

It's great to see you around @Mamareido.

 

Thanks for troubleshooting this by yourself. If you are having issues syncing your information, I recommend taking a look at the help article Why won't my Fitbit device sync? and follow the instructions provide there.

 

Let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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