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Blaze not tracking active minutes

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‎07-19-2019 12:34 - last edited on ‎07-23-2019 17:57 by Fitbit Moderator

‎07-19-2019 12:34 - last edited on ‎07-23-2019 17:57 by Fitbit Moderator

My fitbit blaze does not record my active minutes why ?

 

 Moderator edit: Updated subject for clarity 

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‎07-23-2019 17:59 - edited ‎07-23-2019 17:59

‎07-23-2019 17:59 - edited ‎07-23-2019 17:59

Welcome to the Community @patrick1950. I'll be happy to help you with your inquiry. Sorry for the delayed reply. 

 

Your Blaze recognizes and awards active minutes when the activity you're doing is more strenuous than regular walking, which includes everything from a brisk walk to a cardio workout or run. I would like you to learn more about it by checking this article: What are active minutes?

 

If after checking this your Blaze is still not tracking active minutes, please reply to the following questions: 

- What type of activity are you doing?

- Has it never recorded any of your active minutes?

 

Keep me posted! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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