02-28-2019 06:44 - last edited on 03-04-2019 09:34 by MarcoGFitbit
02-28-2019 06:44 - last edited on 03-04-2019 09:34 by MarcoGFitbit
Blaze is not displaying heartbeat, active minutes and battery too is draining fast
Moderator Edit: Clarified Subject.
03-04-2019 09:37
03-04-2019 09:37
Hello @Ruchiricky, have a warm welcome to the Fitbit Community, it's great to have you on board.
I appreciate you have taken the time to share your experience with us. At this moment, I would like to ask you to restart your Blaze by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. Then, check that the lights on the back of the Blaze are blinking and monitor it for the next few days to check if the heart rate and active minutes are getting tracked.
Now, when it comes to the battery on your device, you can try these tips to help improve the battery life on your tracker:
I hope this can be helpful, give it a try and let us know the outcome.