12-13-2017
22:53
- last edited on
12-14-2017
07:42
by
AlejandraFitbit
12-13-2017
22:53
- last edited on
12-14-2017
07:42
by
AlejandraFitbit
Hello,
My Blaze hasn’t tracked my sleep in almost a month. Have tried turning watch and phone off and back on.
Please help.
Moderator edit: subject for clarity
12-14-2017 08:12
12-14-2017 08:12
Hey there @Cocorunner, welcome to the Forums!
Thanks for troubleshooting this by yourself. If your Blaze isn't registering your sleep, I recommend verifying that your heart rate option is on, also please restart your tracker. Keep in mind that you can always log this information by doing the following from your Fitbit app:
I hope this helps, let me know the outcome.
12-14-2017 18:55
12-14-2017 18:55
Thank You. I will try it.
12-15-2017 03:47
12-15-2017 03:47
I have been having the same issue for a week. I just restarted my Blaze and hoping that was it!