05-21-2017 05:15
05-21-2017 05:15
My Blaze tracked my sleep and stages every day this week until Thursday, I took my Blaze off to charge it and it hasn't tracked my sleep since then, help! I reset it twice:(((((
05-22-2017 04:32
05-22-2017 04:32
A warm welcome to the Community @Mrsmmg11 and thanks for troubleshooting this inconvenience by yourself.
I recommend restarting your tracker a couple of times more and test it. Also, for the days that your sleep wasn't registered you can manually log it by doing the following from your Fitbit app:
1. Tap the "+" icon
2. Tap Track Sleep
3. Enter your information
4. Tap Log It
5. Sync
Let me know how it goes.
05-22-2017 06:07
05-22-2017 06:07
This use how mine tracked my sleep last night. Battery was charged and everything. First time I've had this happen. Very frustrating because one of the reasons I got a Fitbit was to track my sleep. Why would it do this in the middle of the night with at least half a battery left?
05-24-2017 04:05
05-24-2017 04:05
Great to see you here @Skyds and thanks for the attachment. About your sleep tile, our team is aware of this inconvenience and is working hard in finding a fix for it, your patience will be much appreciated.
Catch you later.
05-24-2017 05:37
05-24-2017 05:37
Thank you! I checked it later and it showed my sleep correctly for the night. I have mild insomnia so tracking my sleep is very important to me. I really like that it shows the sleep stages now. That update helps a lot with tracking my sleep better.
05-24-2017 05:40