Blaze not tracking sleep stages

[hmtaylor1874]

Over the past week, my Blaze has not been consistently tracking sleep stages. It will one day, then the next several days it will only track classic sleep. I haven't changed anything about how I wear it.

[AlejandraFitbit]

A warm welcome to the Community @hmtaylor1874.

If you are experiencing issues registering your sleep stages, I recommend taking a look at this post and follow the tips provided there.

I hope this helps, let me know the outcome. 

[hmtaylor1874]

None of the issues listed apply. I have not changed a single thing about how I sleep or how I wear my watch and I charge it frequently. Do you have any other suggestions? I have restarted the Fitbit, the app, and my phone many times.

Heather Taylor

*"Do what you can, with what you have, where you are." ---Teddy Roosevelt*

Moderator edit: Personal info removed

[AlejandraFitbit]

Thanks for the information @hmtaylor1874, since the troubleshoot provided didn't work, I recommend keeping an eye on your inbox for further assistance.

Catch you later. 

[JudithMarie]

I have been dealing with the same issue for almost 2 months. Sure,they sent me emails but absolutely NO solutions! I requested an exchange and they said they wouldn't because they believe it's an optimization issue. Now the heart rate isn't working properly. I have an expensive watch that only shows the time. I could have bought a $10 one at the gas station that would do the same thing. I bought mine on Black Friday.

[fbatt]

Have just started experiencing this problem in the past week. Sounds like same from what others reporting about 9 months ago. My blaze has not tracked sleep stages...only basic sleep.  Is this just me or are other blaze users experiencing this problem?

[Allyhope25]

Hi, my blaze has not been tracking sleep stages properly since 29.6.2019. It tracked absolutely fine before this. Very disappointed!