Blaze not turning on and vibrating

[MufasaJ3J]

My Blaze was fully charged two days ago. When I went to put it on this morning the screen flashed and went black. Though it may just need a charge but when I put it on the charger, it did not show the charger indicator and just had one blue dot in the upper middle of the screen and a pink line across the top. It has been vibrating on and off throughout the day.

Moderator edit: subject for clarity

[AlejandraFitbit]

Hey @MufasaJ3J, it's great to welcome you.

Thanks for troubleshooting this by yourself. I recommend restarting your tracker by doing the following:

1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2. Let go of the buttons.

I hope this helps, let me know the outcome. 

[MufasaJ3J]

Resetting had no effect. Had tried multiple times before posting.

Thanks

Sent from my iPhone

[AlejandraFitbit]

Thanks for the update @MufasaJ3J. Upon checking with our support team, I was told that you have already created a case with them. I know they will be glad to help you out and provide you a solution.

Let me know if you need anything else. 

[Ronald1]

I am in the same fade to Black position.  If Fitbit does not have a repair center in your country and if you are outside the good countries USA and EU then my friend you will have to spend more money. I will switch to the Garmin Vivoactive 3 HR. Garmin tells you to rinse the device in water post workout. How’s that for confidence!!!