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Blaze not turning on at all

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‎02-08-2018 05:02

‎02-08-2018 05:02

Hi. I am trying to set up my Blaze and have had the device on charge for a good few hours. When on charge, the display shows 'setup', but when I take it off charge it goes completely dead. I cant turn it on, and it wont reset. Any ideas on how to overcome this please?

 

Thanks!

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‎02-08-2018 11:21

‎02-08-2018 11:21

You need to set it up. See this article

 

http://help.fitbit.com/articles/en_US/Help_article/1873

Community Council Member

Wendy | CA | Moto G6 Android

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‎02-08-2018 12:40

In response to WendyB

‎02-08-2018 12:40

Hi, thank you for replying. I have managed to set up and sync the blaze, but to do so I had to turn the device on while placed in the charger. That is all done, but I have now put the device back in the strap and can't turn it on again even though it is fully charged!

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