02-28-2018
03:33
- last edited on
02-28-2018
04:14
by
FerdinandFitbit
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02-28-2018
03:33
- last edited on
02-28-2018
04:14
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FerdinandFitbit
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It died and not turning on and have to retailer and they want to talk to fitbit!!!!
Moderator edit: Clarified subject and format

02-28-2018
04:17
- last edited on
03-28-2025
06:52
by
MarreFitbit
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02-28-2018
04:17
- last edited on
03-28-2025
06:52
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MarreFitbit
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Hi there @Gavy. Welcome to the Fitbit Community Forums! 🙂
I'm sorry to hear that your Fitbit Blaze is not turning on.
I'd like to get more details on what is going on. When you put it to charge, do you see anything coming up on the display? If you press any button, will it not respond at all? Have you tried to restart your tracker? If not, you can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot and hopefully will make it to turn back on.
Let me know how it goes or if you need more help with this and please provide as much detail as possible.
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03-08-2018 02:15
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03-08-2018 02:15
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Its not responding at all have tried everything which I could
i would like to replace or to be fixed because this watch is in warranty.
Thanks
Taran

03-08-2018
04:15
- last edited on
03-28-2025
06:52
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MarreFitbit
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03-08-2018
04:15
- last edited on
03-28-2025
06:52
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MarreFitbit
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Thanks for getting back @Gavy, and thanks for the details and for all you have tried to get your tracker working.
I've gone ahead and escalated your case to the Support Team for them to provide further assistance and they will be happy to review your options. Please keep an eye on your inbox for more instructions.
Anything else you may need, I'm here to help and hope to see you back on track soon!
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