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Blaze not turning on

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‎03-19-2018 04:07

‎03-19-2018 04:07

Two nights ago my blaze died. I usually watch it charge so that I can take it off the charger once it’s full, but this last time I fell asleep. After falling asleep with it on the charger, I accidentally left it on the charger for the entire next day. I woke up this morning and tried to turn it on to use it and it won’t turn on. The green lights are flashing in the back, but the screen will not turn on. I pressed the one button on the left (15 sec), then I pressed the two buttons on the right (15 sec) and then I pressed all of them all at the same time (15 sec) and nothing is happening. Help!

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‎03-19-2018 05:52

‎03-19-2018 05:52

Hi there @Shaynajoseph. Welcome to the Community Forums! 🙂

 

I'm sorry you're having problems with the display on your Blaze not turning on. Thanks a lot for what you've already tried to get it to work though!

 

I can recommend trying to restart it once again but making sure you're pressing the button on the left side and the button on the bottom right for about 10-12 seconds.  This will make your tracker to reboot and hopefully will bring it back to life!

 

Let me know how it goes!

Ferdin | Community Moderator, Fitbit

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‎03-19-2018 06:03

In response to FerdinandFitbit

‎03-19-2018 06:03

The same thing is happening with mine. The screen worked fine when I went to sleep last night but this morning it's not working. The green lights work and it will sync but the screen wont come on. I've tried to do like you said and I've tried to put it on the charger thinking that will help. 

 

Any other suggesestions?

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