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Blaze not turning on

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‎12-19-2017 04:53 - last edited on ‎12-20-2017 06:22 by Moderator Alum

‎12-19-2017 04:53 - last edited on ‎12-20-2017 06:22 by Moderator Alum

I’ve had my Fitbit Blaze for almost a year and it is just now starting to mess up. I wear it everyday. Yesterday I went to put it on and it wouldn’t turn on so I did the hard reset. It came on and said clock error so I changed the clock and it started working but then it just shut off and now I can’t get it to come back on. I even put it on the charger and it didn’t work. It did something like this similar the other day where I changed the clock face and I couldn’t swipe my screen. Any suggestions? I miss wearing my watch!

 

 

Moderator edit: Subject for clarity

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2 REPLIES 2

‎12-19-2017 09:04

‎12-19-2017 09:04

Sounds like it may be time to contact support.

Best Answer

‎12-20-2017 06:24

‎12-20-2017 06:24

A warm welcome to the Forums @allycp, thanks for troubleshooting this by yourself and @SunsetRunner for stopping by.

 

I would like to know if you followed our friend's recommendation and contacted our support team? Have they offer you a solution for this?

 

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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