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Blaze not updating active minutes

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‎05-18-2018 04:02

‎05-18-2018 04:02

I've had my Blaze since 2016 and the sole purpose is to track my activity. Two days ago it stopped updating any active minutes. I have done everything from logging out and rebooting and everything suggested for syncing (frankly advice to "just wait it out" is bizarre and 100% not technical, might as well say, "smack it on its side" like people used to for TVs). There's seriously no point in me using the Fitbit if the activity minutes aren't showing.

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‎05-18-2018 05:34

‎05-18-2018 05:34

Fitbit responded with the very helpful (/sarcasm) advice to read up on how active minutes are calculated. 

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