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Blaze not vibrating and shutting down

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‎06-27-2018 09:25

‎06-27-2018 09:25

My blaze suddenly stopped vibrating and randomly shuts down with a full battery. I have tried resetting and uninstalling and reinstalling to no avail. I’ve tried chatting with support only to have my link lost. Any help would be appreciated! 

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‎06-29-2018 10:38

‎06-29-2018 10:38

It's great to have you here @Lori17! I appreciate the troubleshooting you've followed as well for sharing that you already contacted our Customer Service. I've reopened the case that you had with them, they should contact you soon. 

 

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