help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze not working in wristband

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-25-2017 15:45 - last edited on ‎01-26-2017 03:08 by Moderator Alum

‎01-25-2017 15:45 - last edited on ‎01-26-2017 03:08 by Moderator Alum

When the battery is installed in the charger, it displays that I have full battery power. When I remove it to install in wristband, I make sure buttons are aligned and nothing happens. Black screen, pushing random buttons didn't seem to work. 

 

Moderator edit: Format

Best Answer
0 Votes
1 REPLY 1

‎01-26-2017 03:10

‎01-26-2017 03:10

It's great to welcome you @Cherylwcole. If your Blaze is not responding at the moment of wearing it, I recommend restarting the tracker. If the restart process doesn't work, feel free to get in touch with our support team, for a faster response you can contact them via phone or chat.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes