09-03-2017
04:28
- last edited on
09-04-2017
05:12
by
AlejandraFitbit
09-03-2017
04:28
- last edited on
09-04-2017
05:12
by
AlejandraFitbit
My Fitbit Blaze is hang while charging & doesn't turn on after removing from the charger.
Moderator edit: Subject for clarity
09-04-2017 05:13
09-04-2017 05:13
It's great to see new faces @adsharma, welcome!
Have you tried to restart your Blaze when you take it out of the cradle? If you haven't, I recommend restarting it by doing the following:
Keep me posted.
09-04-2017 23:37
09-04-2017 23:37
09-06-2017 04:07
09-06-2017 04:07
Thanks for the update @adsharma. I would like to know if you have already get in touch with our support team? Have they offer you a solution for this?
Hope to hear from you soon.
09-06-2017 04:21
09-06-2017 04:21
09-07-2017 04:01
09-07-2017 04:01
Thanks for the update @adsharma. I am glad to hear that you will be receiving a replacement Blaze, at the moment of receiving it, you can follow these steps from your Fitbit app to set it up:
Happy stepping!