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Blaze only responding on charger

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‎07-25-2017 07:08

‎07-25-2017 07:08

My Fitbit Blaze won't turn on, restart, or sync with my phone unless it is attached to the charger. I've tried every combination of buttons I can think of, and even restarted it while holding it down on the charger. Any thoughts would be appreciated, thank you!

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‎07-25-2017 12:16

‎07-25-2017 12:16

Contact Support. Let them know the trouble shooting you have done already
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎07-26-2017 06:07

‎07-26-2017 06:07

Welcome to the Community @brantala, thanks for troubleshooting this by yourself and @WendyB for stopping by.

 

I would like to know if you followed our friend's recommendation and get in touch with our support team? Have you already received a solution for this issue?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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