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Blaze only shows a black screen

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‎04-10-2019 21:11 - last edited on ‎04-11-2019 10:38 by Fitbit Moderator

‎04-10-2019 21:11 - last edited on ‎04-11-2019 10:38 by Fitbit Moderator

fitbit blaze screen is black

 

 

Moderator edit: updated subject for clarity

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‎04-15-2019 08:15

‎04-15-2019 08:15

Welcome to the Forums @JMGM76.

 

I apologize for the delay in my response. Let me help you figure out what is going on with your Blaze.

 

In this case I'd like to ask you to restart your Blaze. That should help so that the display starts working as it should. In the meantime, I'd like to ask if the Blaze is responding in any other way. Is it vibrating when you press a button? Also, are they lights on the back turning on? Is it charging?

 

Let me know if you have any further questions.

Lanuza | Community Moderator

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