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Blaze only sync with s7 when in Bluetooth Classic mode

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‎06-07-2017 05:27

‎06-07-2017 05:27

So, I've been having this issue with Blaze that it just won't pair with my S7 unless it's on Bluetooth Classic Mode, and won't sync at all with my MacBook Pro. My phone and my Mac are both working with other bluetooth devices, they are all updated and all that, so I'm not sure what to do anymore.

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‎06-07-2017 13:27

‎06-07-2017 13:27

Hi there @SunsetRunner. Happy to see new faces around! 🙂

 

I'm sorry you're having problems keeping your trakcer connected. Keep in mind that when it comes to music control, this has to be strictly done through Bluetooth Classic on Android devices. Now, if it's a general issue for syncing and it won't sync, I can recommend restarting your tracker. You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot.

 

After that, try to get your tracker to sync again and see if it works and keep an eye on it to see how it goes. Let me know if you need more help with this!

Ferdin | Community Moderator, Fitbit

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