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So my blaze the last 2 days when its charging is some how counting 20000 steps. Any one else have this problem? And how do I fix it? I have restarted it and all sorts. But I can't remove the 20k steps and its so annoying because now I can't get it accurate.
Same here! I don’t know what to do! I’ve tried restarting and even called and talked to FitBit. Nothing “Ray” said helped as I had already done it. What do I do?
I've had the same problem. Took it off the charger this morning and it says I have 45,000 steps. (My average is 7,000) This has happened in the past too. Maybe it's time for a new one, bummer.
Is it your fitbit or your app? I thought at first it was my fitbit but now I think it's the app. I have auto sync on but I noticed the last two mornings the app has the 10K+ steps before my watch does. Every morning in a 15 minute period (according to the dashbaord) around 6:45am I wake up to a crazy amount of steps. Sometimes 10K sometimes 25K. I have uninstalled and reinstalled the app, factory reset my watch. It's so frustrating. I keep having to log a 15 minute drive to get rid of these steps. I have contacted customer support and they have no advice.
