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Blaze over hearing while in charger

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‎03-29-2017 04:25

‎03-29-2017 04:25

I bought my husband a Blaze for Christmas. He really liked the product. He plugged it into the charger yesterday and the over heat icon appeared an hour later and no charging. Do we need to send it back or is there a fix?

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3 REPLIES 3

‎03-29-2017 04:27

‎03-29-2017 04:27

I bought my husband a Blaze for Christmas. He really liked the product. He plugged it into the charger yesterday and the over heat icon appeared an hour later and no charging. Do we need to send it back or is there a fix?

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‎03-29-2017 10:42

In response to Rosemp62

‎03-29-2017 10:42

While the Blaze shows the too hot symbol, it will not charge, you need to remove it from it's charger and try after it has cooled down. 

Once cooled I would try a restart(3xs) and see if that fixes it, but I think you will need to contact.fitbit.com 

Http://help.fitbit.com/?q=restart for info on restarting. 

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‎04-02-2017 04:40 - last edited on ‎06-06-2025 07:25 by Fitbit Moderator

‎04-02-2017 04:40 - last edited on ‎06-06-2025 07:25 by Fitbit Moderator

A warm welcome to the Community @Rosemp62 and @Rich_Laue thanks for stopping by.

As recommended by our friend @Rich_Laue, please leave the tracker to cold down. Once you don't see the over hear icon you can plug it to the cradle and charge it.

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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