Blaze popping out of the frame

[Slowe]

Anyone else having a problem with the Blaze popping out of the frame randomly??? Any fixes for this, almost lost mine after a long bike ride! !!???

Moderator edit: subject for clarity

[Rich_Laue]

Is it coming out through the front or back of the frame?

 I dind to remove it without removing the band is not easy 

[AndrewFitbit]

@Slowe To add to what @Rich_Laue said, unless your frame is damaged or you're using a third party frame, then it shouldn't pop out randomly.

[Smile1]

If you changed bands u could have the frame upside down. It should only be able to pop out the back

[Slowe]

No damage to the frame, and not a third party frame.?? It pops out from the back and not the front.

Sue

[Slowe]

I thought maybe Fitbit had a fix for this issue....

Sue

[Rich_Laue]

I havent seen a problem. The frame clicks in, the back is against the arm, with no way of coming out.

It wpuld require pressing the Blaze against the art, while holding the frame away from the skin.

Would you be able to elaborate on how it is coming out? 

[Gingerantics]

I had this problem today. My fitbit was coming out of the back of the frame. At the narrower part of my wrist (closest to my hand) the tracker was out of the frame, at the wider part of my wrist (closer to the elbow) it was still in the frame. I have no idea how this happened. I'm glad I'm not the only one who had this issue. There is no way for me to include a photo of what it looked like, but I have one. It seemed like a totally freak thing. I really don't want to lose my blaze.