Blaze randomly vibrates during exercise mode

[Dmoses]

When I start my exercise run, my Blaze will randomly vibrate. I have the run cues set for 1 mile, but I am absolutely sure I don't cover a mile in 5 minutes or less. I was thinking maybe it was related to my heart rate zone, but really not sure. I've seen others have this same situation in the past, but no resolution. Any advice? TIA.

[DavideFitbit]

Hi @Dmoses, it's good to see you around in the forums. Sorry for the late reply. 

Thank you for the information provided regarding your Blaze that is vibrating randomly. If if you haven't done so already, please make sure that you've tied to manually restart the device following the procedure described here. This has been useful to other users experiencing something similar. 

If you continue to experience the same behavior, you may also try to turn off your Blaze following these steps, then turn it back to see if the device is still vibrating randomly. 

Please keep me posted on the outcome. 

[Dmoses]

@DavideFitbit , thanks for the suggestions.I tried both, no luck. My device still randomly vibrates.

[DavideFitbit]

Hello @Dmoses, thank you for your reply and confirming that you already tried the suggested steps.  

I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon. 

Keep me posted on the outcome.