01-25-2018
14:30
- last edited on
05-17-2019
20:16
by
DavideFitbit
01-25-2018
14:30
- last edited on
05-17-2019
20:16
by
DavideFitbit
just as my subject says. apple replaced old 6s due to other problems. received texts with old phone but not with the new 6s replacement from apple
Moderator edit: subject update for clarity
01-25-2018 19:19
01-25-2018 19:19
Hi @coolsenior — go into Bluetooth settings on the old iPhone and delete the Blaze profile from the list.
Try restarting the new phone and Fitbit after that and see how it goes. If it still doesn’t work, sync you steps and then delete the Blaze from the app on the new phone and then add it back to your account, following all prompts for receiving the types of notifications you want to see.
That should solve the problem. Let us know how it goes.
Scott | Baltimore MD
Charge 6; Inspire 3; Luxe; iPhone 13 Pro
01-26-2018 07:15
01-26-2018 07:15
Veteran Runner, Thank you for the suggestion to fix my problem, Unfortunately it didn't work. I followed your instructions and then had my husband text/call me. I had the same result- phone call but no text. Maybe it is time to buy a different product. One that works. Thank you again.
Coolsenior