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Blaze receiving notifications even with silent mode on

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‎08-13-2018 13:06 - last edited on ‎08-16-2018 08:27 by Moderator Alum

‎08-13-2018 13:06 - last edited on ‎08-16-2018 08:27 by Moderator Alum

My Blaze is synced to my phone and I get text messages & phone call alerts on my Blaze, but my phone is silent. I have checked the settings on my phone.

 

 

Moderator edit: subject for clarity

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1 BEST ANSWER

Accepted Solutions

‎08-16-2018 08:31

‎08-16-2018 08:31

A warm welcome to the Community @heyjude62.

 

I just wanted to let you know that I have moved your post from the iOS board to the Blaze board, since I think that here you will be able to see more related topics about this tracker.

 

About the issue you are experiencing, thanks for troubleshooting this by yourself, but I would like to know if you have check the settings on your Fitbit app? If you haven't, I recommend doing the following:

 

  1. Tap the Blaze icon
  2. Tap Notifications
  3. In the Always Vibrate option, check that this in "Off"
  4. Sync

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

View best answer in original post

Best Answer
1 REPLY 1

‎08-16-2018 08:31

‎08-16-2018 08:31

A warm welcome to the Community @heyjude62.

 

I just wanted to let you know that I have moved your post from the iOS board to the Blaze board, since I think that here you will be able to see more related topics about this tracker.

 

About the issue you are experiencing, thanks for troubleshooting this by yourself, but I would like to know if you have check the settings on your Fitbit app? If you haven't, I recommend doing the following:

 

  1. Tap the Blaze icon
  2. Tap Notifications
  3. In the Always Vibrate option, check that this in "Off"
  4. Sync

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer